Terms of service

Terms of Service – Grayson & Co

Last Updated: April 26, 2026

Welcome to Grayson & Co. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to these terms.

1. General Information

Trading Name: Grayson & Co
Legal Entity: MarketRight
Company Number: 94835780

Registered Address:
Oranjeboomstraat 254A
3071BM Rotterdam
The Netherlands

Email: support@graysonandco.co.uk
Phone: +31 643699876

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have permission from a legal guardian
You will use this site in compliance with applicable laws

3. Products & Services

We make every effort to display accurate product descriptions, images, and pricing. However:

Errors may occasionally occur
We reserve the right to correct inaccuracies at any time without prior notice
Product availability may change without notice

4. Orders

By placing an order, you agree that:

All information provided is accurate and complete
We reserve the right to refuse or cancel any order
Orders may be cancelled due to suspected fraud, pricing errors, or stock issues

5. Pricing & Payments

All prices are displayed in the applicable currency shown on the website
Payments must be made in full at checkout
We accept secure payment methods as listed on our website

We are not responsible for additional bank or currency conversion fees.

6. Shipping

Shipping times and costs are outlined in our Shipping Policy.

Delivery times are estimates and not guaranteed
We are not responsible for delays caused by couriers or external factors

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers have the right to request a return within 30 days of delivery
Refunds are processed after inspection of returned items

8. Intellectual Property

All content on this website—including text, images, logos, and graphics—is the property of Grayson & Co.

You may not reproduce, distribute, or use our content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Grayson & Co shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business
Delays or failures caused by third-party services

10. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with the website’s functionality or security

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of The Netherlands.

14. Contact Information

If you have any questions about these Terms, please contact us:

Trading Name: Grayson & Co

Legal Business Name: MarketRight

Company Number: 94835780

Address: Oranjeboomstraat 254A, 3071BM Rotterdam, The Netherlands

Email: support@graysonandco.co.uk

Phone: +31 643699876

Hours: Mon–Fri 09:00–17:00 | Sat 09:00–18:00 | Sun Closed

Support: We aim to respond within 24 business hours.