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Billing Terms & Conditions – Grayson & Co

Last Updated: April 26, 2026

These Billing Terms & Conditions apply to all purchases made through the Grayson & Co website.

1. Pricing & Currency

All prices on our website are displayed in British Pounds Sterling (GBP £).
All transactions are processed in GBP (£).

2. VAT (Value Added Tax)

All product prices include applicable VAT in accordance with UK regulations.

  • No additional VAT will be added at checkout
  • Any applicable shipping fees will be clearly displayed before order confirmation

3. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Discover
  • Maestro
  • JCB
  • Diners Club
  • iDEAL

All payments are processed through secure and encrypted payment gateways.

Eligibility: Payment methods may vary depending on your location, device, or eligibility.

4. Payment Authorization

By placing an order, you confirm that:

  • The payment details provided are valid and accurate
  • You are authorized to use the selected payment method
  • Sufficient funds are available to complete the transaction

If payment authorization fails, your order will not be processed.

5. Order Confirmation

After successful payment, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order request but does not guarantee acceptance.
We reserve the right to cancel or refuse any order if necessary.

6. Billing Information Accuracy

Customers are responsible for providing accurate and complete billing information.

Grayson & Co is not responsible for delays, failed payments, or cancellations resulting from incorrect billing details.

7. Fraud Prevention

To protect our customers and prevent unauthorized transactions, Grayson & Co may:

  • Request additional verification
  • Cancel suspicious or high-risk orders
  • Refuse transactions that fail security checks

If your order is flagged, our support team will contact you promptly.

8. Refunds

Refunds (if applicable) will be issued to the original payment method in accordance with our Return & Refund Policy.

  • Refunds are processed within 5 business days
  • Additional time may be required by your bank or payment provider for the refund to appear in your account

9. Contact Information

For any billing-related inquiries, please contact us:

📧 support@graysonandco.co.uk